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Have questions about peptide protocols, technical issues, or feature requests? We're here to help.
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Response Time
We typically respond within 24-48 business hours. Premium members receive priority support.
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Frequently Asked Questions
What is your typical response time?
We aim to respond to all inquiries within 24-48 business hours. Premium members receive priority support with faster response times.
How do I report a bug or technical issue?
Use the contact form above and select "Technical Support" as the topic. Please include details about your browser, device, and steps to reproduce the issue.
Can I request new peptides to be added?
Absolutely! We continuously expand our peptide library. Submit a "Feature Request" with the peptide name and we'll review it for inclusion.
How do I cancel or change my subscription?
You can manage your subscription from your Profile page. Go to Profile → Subscription section to access the Stripe customer portal.